During June 2020, police brutality was again the focus after the death of George Floyd. This was a unspeakable tragedy that led to a stand again police brutality. As a British Caribbean man, I began to think how can I inform myself and others of crimes or brutality within my area or city like London.
This lead to me creating a crime information app which could assist the public and even tourists. This app would inform and them of the current crime levels in their current area.
My role was to research, wireframe and prototype this product.
Most high risk crimes in London is terrorism threats. Unfortunately in today's climate, terrorism is a common crime happening across the world. London has repeatably had many incidences. The most frequent crime in London are pick-pockets.
I find these lists useful, but I would prefer tip's from other user's as I find it more informative. Having a comment section in the app to see feedback and advice from the online community would be valuable.
Quote:
I love to travel, but I'd like to know the high risk crime in that country or city?
I love to travel, but what I find is that I have to do a lot of searching to find information on crimes in that area. I would like to know the high risk crimes in the area where I'm going. Also I would like to report on any crime that happen to me.
Understanding my users is very important but to design for them I need to understand their goals and needs translate into action.
User flows = sequence action
Scenario = The expression of the user's mindset and step they take to accomplish a goal
I focused on the most important interactions to identify opportunities. Can this be simplified? Shortened? Improved? Where are the pain points or unmet needs?
I also created a more detailed flow diagram to help translate it to developers so they can check if there anything crazy or unmakeable there.
To try and get more valuable information from my flow I added motivations. This will help identify creative improvements where thing isn't feeling as good as they could be. Then I apply a feature to this motivation to which will help developers build this experience.
To try and visualize the app before I get too dep into high fidelity, I sketch out the various features.
Lastly, I built a prototype demonstrating the outcome of all the work done previously. I based this on the Samsung one UI framework as I find the used of space is more ergonomic.
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